The Ministry of Digital Transformation informs the public that the European Commission, in its 2026 Report, notes "good progress" under Chapter 10 – Digital Transformation and Media, while simultaneously upgrading the country’s readiness level from "moderate" to "between a moderate and good level of readiness." These assessments affirm the significance of the digital reforms implemented for the country's advancement in the process of accession to the European Union.
This improvement is particularly notable when compared to previous years. In four consecutive reports—from 2021 to 2024—the European Commission had noted "limited progress" in this chapter. In 2025, the assessment improved to "some progress," and in 2026, it reached "good progress," accompanied by a higher rating for the country's readiness.
The European Commission acknowledges concrete results in legislative alignment, the expansion of electronic services, and the strengthening of interoperability and cybersecurity. Long-standing recommendations are being addressed through the adoption of laws and strategies, the development of new operational capacities, and increased utilization of digital services.
Among the key reforms are the adoption of a long-term ICT strategy—with an action plan and the Cybersecurity Strategy, the enactment of laws on electronic communications and the security of networks and information systems, as well as legislative amendments concerning electronic documents, electronic identification, and trust services. Further alignment in the field of electronic communications represents a significant step toward compliance with European rules and standards.
The results are also evident in the services utilized by citizens and companies. The European Commission notes that the use of electronic services has doubled compared to the previous year. According to data in the report, by the end of August 2026, 338 electronic services were available on the National Portal, including services that are partially available. The introduction of services most frequently requested by citizens—such as civil registry extracts and certificates of citizenship—has been acknowledged, along with the improvement of access to services for businesses.
Progress has been noted in the digitalisation of institutional operations. The central document management system is utilised by 44 institutions, and the strengthening of interoperability, that is, the electronic exchange of data among institutions, has been highlighted as one of the outcomes contributing to the positive assessment.
In the field of cybersecurity, alongside the adopted legal and strategic framework, MKD-GOV-CSIRT has been established, the government team for responding to computer security incidents. Investments in modern technologies and professional capacities enhance the ability of institutions to respond to cyber threats.
The positive findings regarding digitalisation are also present in the section of the report dedicated to services for citizens and businesses within the framework of public administration reform. The European Commission notes significant improvements during 2025 and the beginning of 2026 in this section, affirming the importance of digital transformation for the more efficient functioning of institutions.
The Ministry of Digital Transformation, in collaboration with various institutions and partners, continues to implement reforms and address the remaining recommendations of the European Commission. These higher ratings serve as a validation of the results achieved thus far and a motivation for further progress towards a modern, efficient, and secure digital state, with faster and more accessible services for citizens and companies.